Last updated: January 2026
When you fill out our contact form or book an audit call, we collect your name, email address, phone number (if provided), and business information you choose to share. We may also collect basic usage data through analytics tools to improve our website.
We use your information solely to respond to enquiries, schedule audit calls, deliver services, and communicate updates relevant to your campaigns. We do not sell, rent, or share your personal information with third parties for marketing purposes.
Your information is stored securely and accessed only by Lune Labs personnel involved in delivering our services. We take reasonable measures to protect your data from unauthorised access, loss, or misuse. We retain contact information for as long as necessary to provide services or as required by law.
This website may use minimal cookies for analytics purposes only. We do not use tracking cookies for advertising or retargeting. You can disable cookies in your browser settings at any time.
We may use tools like Google Analytics to understand site usage. These collect anonymised data under their own privacy policies. When managing your ad accounts, we operate within Google's and Meta's respective data policies.
You have the right to access, correct, or request deletion of any personal data we hold. Email us at hello@thelunelabs.com and we will respond within 30 days.
We may update this policy from time to time. Continued use of our website after any update constitutes acceptance of the revised policy.
Questions? Email us at hello@thelunelabs.com.